ONLINE PRIVACY POLICY                                                             Last Updated 17/05/18

 

Ross Labels Limited are committed to protecting and respecting your privacy.

 

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

 

For the purpose of the Data Protection Act 1998 (the Act) and General Data Protection Regulation (GDPR) 2018 the data controller is Ross Labels of Ross Park, Overross, Ross-on-Wye, Herefordshire HR9 7US. Our nominated representative for the purpose of the Act is Karen Davies, Data Protection Officer.

 

Information we may collect from you

We may collect and process the following data about you:

(a) Information that you provide by filling in forms on our site http://www.labels.i-testsite.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.

(b) If you contact us, we may keep a record of that correspondence.

(d) Details of your visits to our site including demographic information such as location data as well as traffic data, the devise used to access our site, access to our blogs and other resources and pages you may access on the site.

 

Uses made of the information

We use information held about you in the following ways:

(a) To ensure that content from our site is presented in the most effective manner for you and for your computer.
(b) To carry out our obligations arising from any contracts entered into between you and us.
(c) To notify you about changes to our service.

(d) Where consent has been given to do so, we may send promotional emails as e-mails about new products, special offers, upcoming events, or other information which we think you may find interesting via the email address which you have provided.

 

If you are an existing or new customer, we will only contact you by electronic means (e-mail) using the marketing permissions you selected and consented to when subscribing.

 

We may also collect information for market research purposes and to improve our services.

 

If you do not want us to use your data in this way for marketing purposes please notify us through our contact form. You can unsubscribe to any e-mail marketing communications at any time through a link placed at the bottom of each e-mail, or by contacting us at shop@labelsshopping.co.uk

 

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

 

Cookies

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.

If you register with us or if you continue to use our site, you agree to our use of cookies.

Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

 

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

 

Where we store your personal data

 

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA, who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

All information you provide to us is stored on secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Security

 

In order to prevent un-authorised access or disclosure, we have put in place suitable physical, electronical and managerial procedures to safeguard and secure the information we collect.

 

Third Parties

 

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

 

We may disclose your personal information to third parties under the following circumstances: (a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; (b) If Ross Labels Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; (c) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Ross Labels Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

 

Your rights

 

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at shop@labelsshopping.co.uk

 

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

 

Access to information

 

You have the right to request access to the information we have on you. You can do this by contacting us at (relevant web address) We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we will ask you to verify your identity.

 

When fulfilling your request, we may charge you with a £10 administrative fee.

 

Information Correction & Delection

 

You can contact us at any time to:

  • Correct any information we have about you
  • Delete information we may have about you

 

Changes to our privacy policy

 

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

 

Contact information

 

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:  shop@labelsshopping.co.uk

 

If you have any concerns about material which appears on our site, please email shop@labelsshopping.co.uk