Ross Park, Ross-on-Wye, Herefordshire, HR9 7US

01989 769000

Precautions for our customers

Our long standing customers will probably remember foot and mouth hitting the country severely, our objective then as now is to protect you if we can.
At that time we put disinfectant trays at each entrance including the entry from the main road, and given our proximity to the live stock market opposite we were a little anxious in the early days.
We came through with flying colours, mostly thanks to the sensible behaviour from our customers and colleagues alike.
This time around it is a different as Coronavirus affects people. We need to handle this differently.  you will notice around the store that we are encouraging our colleagues to wash their hands frequently and properly (20 second rule) with soap. You will also notice that at every customer service desk, the welcome desk and many places in the cafe we are offering to you and the team hand sanitizers. Please feel free to use as often as you would like.  If you have any questions or suggestions or if we may assist in any way please speak to one of our colleagues.
We send all good wishes to anyone whose families or family members have been affected by this virus and like you hope for a speedy and controlled solution.